To see the Wi-Fi password you currently have entered, select the icon that looks like an eye with a line through it.If you change the Wi-Fi Network Name or Password of the Wi-Fi you're currently connected to, you'll need to reconnect to Wi-Fi.Enter a new Wi-Fi Network Name (SSID) or Password, then select Save.You change the settings for each network separately. On the Home tab, view the line number under Internet line number.Your Home Internet plan will have an associated line number. In Map View, you will be able to select Got it once your camera has signal in view.The tower rings do not indicate signal strength.

This screen shows the direction of the closest tower.

Use the Signal direction results to find the best location for the gateway.

When you share a location, you can find signal direction using Map View or Camera View.

If you're unable to Share location, select Enter address to manually enter the desired address.

To Share location, location sharing must be enabled from the mobile device settings.

Select Share location or Enter address.

Select Play video to watch where to put the home gateway, or skip video.

From Home, select More about connection quality.

To launch the Gateway Placement Assistant: The Gateway Placement Assistant helps you find an ideal location for your gateway by displaying the direction of the closest tower (this tool only shares the location of the tower, not the signal strength).

If you forgot your password, select Forgot password and follow the on-screen steps.Īt the bottom of the screen, select More > Logout.

The default password can be found on the back label of the device.

If you don't see a password field, choose Already setup? Log in first.

Enter the administrator password, then select Log In.

Make sure you're connected to the gateway over Wi-Fi and open the T-Mobile Internet App.

If you're setting your Home Internet up for the first time, use Getting Started with T-Mobile Internet.& amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp amp nbsp You can only use the app on one device at a time.

Download the T-Mobile Internet app from the app store (requires Android 6.0 or later / iOS 11.4 or later).Must be connected to the Arcadyan KVD21 Gateway, Nokia 5G21 Gateway or T-Mobile LTE Wi-Fi Gateway through Wi-Fi to access.Provides enhanced Wi-Fi network management options.Allows you to access and change the gateway settings right from your phone or tablet.

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